Contact Us: 01908 265111
Once a week we highlight some unique and useful feature provided by the People Inc. system in our 'Friday Tip'. These tips are often based on a support call that we took during the week. Our aim is to help customers get more from using their People Inc. system. If you do not receive these tips but would like to, please contact the People Inc. help desk and ask to be added to the mailing list.
26th February 2021
Do you need quick, reliable advice on how the People Inc. system works? Our support service is designed to help you with any queries relating to system functionality, They will also help with any system-related issues you experience. Just pick up the phone...
People Inc. users can contact the help desk by telephone, or by e-mail. The telephone service is available during office hours (09:00 – 17:30) on weekdays (but not on English bank holidays). Outside these hours, requests for support can be submitted via e-mail or via our website, but these may not be dealt with until the next working day.
More information on the help desk service can be found here.
19th February 2021
The Resources area of our website provides users with access to comprehensive information about the People Inc. software. This includes user-guides (and other documentation), downloads (installers and add-ons) and a library of frequently asked questions. It is also possible to download People Inc. report templates from this area of the website.
Available free of charge to all system users, individuals will need to register (set up an account) before they access these online resources. It is possible to set up an account using a link on the Resources log-in page. Click here to go to the Online Resources log-in page.
12th February 2021
The People Inc. system can help manage information relating to all aspects of HR. And while there are comprehensive user-guides that cover the functionality provided by the system, many users prefer to learn by spending an hour on a Zoom or Teams call looking at a particular topic in detail.
Running through different aspects of the system in a series of on-line sessions will give users a good understanding of the features and benefits provided by the system. This type of training also introduces the techniques that ensure users gain maximum benefit from their People Inc. system.
Sessions can be arranged for individuals, or for groups, and often this can be done at short notice. Some users prefer to set up a series of coordinated online training sessions for their team. More information here.
5th February 2021
We run regular webinars to help People Inc. users get to grips with new features. Lasting around 20 minutes and available free-of-charge to all system users, webinars are an effective way to learn more about the system. Recently we have run sessions on system health checks, the holiday year end, and on-line attendance records.
The next People Inc. webinar looks at People Inc. reports that were added to the report library recently, how you download reports, and the ESS statistics screen.
Click here for more information about People Inc. webinars.
29th January 2021
Listed below are 7 ways that you can learn more about People Inc.
Please call the helpdesk if you need more information on any of these.
22nd January 2021
People Inc. is supplied with two databases: a Personnel database and a Demonstration database. The Personnel database is used to manage live HR records; the Demonstration database has identical screens and features and is an ideal tool for user training and familiarisation.
To switch to a different database, right-click on a database in the Management Console and select All Tasks > Activate Database.
Note that further databases can be added to the system if required (using the System Administration Module). This is useful if information for several different organisations is managed by a single HR team.
15th January 2021
Once last year’s holiday bookings have been added users should close the previous year’s holiday allowances. This locks the records and ensures that figures generated at year-end do not subsequently change (if absence records for the year are updated at a later date).
A Wizard designed to close allowances is provided as part of the standard People Inc. system. Note that this Wizard can also be used to close any allowances that remain open in earlier years.
Ensuring that old allowances are closed is particularly important now as the settings for carry-over are likely to need changing this year (to comply with legislation introduced during the Coronavirus pandemic).
8th January 2021
With the option to manage extensive HR records, and often for hundreds of employees, it is easy to overlook records that should be updated.
A new plug-in is available for the People Inc. system, designed to help you monitor and manage system data. This provides you with an overview of the information held within your system and highlights any areas that should be reviewed or updated.
A system health check generates comprehensive information relating to the records within your HR system and ensures that you are set up and ready for the year ahead.
Click here for more information.
18th December 2020
Around 30 themes are available within the People Inc. system. Users can select different themes using one of the mini-buttons at the top of the People Inc. screen. This changes the way the screens look (the colours and images on the screen).
Some of the themes that are available within the system relate to a specific time of year. Loading the Christmas theme adds snowflakes to the screen background and adds snowmen and ribbons to items on the screen.
Wishing you all a Merry Christmas!
11th December 2020
Our offices will be closed for Christmas from 2.30pm on Thursday 24 December 2020 until 8.30am Monday 4 January 2021.
Help desk support services will be available during this period (please call 01908 265111 or contact the help desk via e-mail). If you have an urgent matter you need to discuss with another member of our team, please contact us via the People Inc. helpdesk.
We would like to wish you a safe and peaceful Christmas and look forward to working with you all in 2021.
4th December 2020
Are details of next year's Bank Holidays set up within your system? Where holiday bookings need to be adjusted for bank holidays, these dates need to be recorded within People Inc. (added via the Companies screen)
Details of 2021 bank holidays can be found here: UK Bank Holidays
For organisations with offices in more than one region, you will need to add the appropriate bank holidays for each region. This is done by using a different company record for each region.
Furthermore, if you have not yet done so, you should now be thinking about creating 2021 holiday allowances. This is done using the Recreate Absence Allowance wizard.
27th November 2020
Where employees do not have easy access to a PC at work, most will have access to a smartphone. These members of staff can use their mobile phone to access the People Inc. ESS. When they log in from a phone, the ESS automatically displays information in mobile-friendly screens.
So employees who do not work at a desk can still view their shift-pattern and overtime, request leave, and access copies of their payslips (using a smartphone).
Where staff are working remotely (during lock-down for example) having access to the ESS from a mobile phone improves communication and makes it easier to keep up-to-date (for example, via the ESS news feature).
20th November 2020
The Indicators feature within the People Inc. ESS can be used to highlight outstanding tasks, provide an indication of progress on projects or activities, and give an overview how up to date the employee’s records are within the system.
Any number of Indicators can be added to the system. New Indicators can be added to cover specific needs (for example, the number of HR Policies yet to be signed-off, the number of training feedback forms yet to be completed, the number of holiday requests that need review/approval).